Affinity Diagram: [uh–fin-i-tee] [dahy–uh-gram]; noun: A tool that gathers large amounts of language data (ideas, opinions, issues) and organizes them into […]
Customer Service #Fail
I received this email today. It’s a prime example of how not to communicate with your customers. Full disclosure… I […]
Microsoft 365 Offers New Ways to Bundle Security and Data Protection with Office 365
Announced officially at Inspire in July and released last week, an evolution to Microsoft Secure Productive Enterprise is available. The […]
Game of Thrones: A Lesson in Business?
With the season premiere of the Game of Thrones this past Sunday, we came up with some common themes that […]
Self Help or R.A.I.N.?
I came into my office one day and found a book on my desk. Starts to remind of the joke […]
eimagine Ranked #8 in Best Places to Work in Indiana
We’re proud to have been recognized as one of the Top 100 Best Places to Work in Indiana for the […]
Salesforce 101: Learn the Fundamentals of Salesforce [VIDEO]
Are you looking to get better organized in sales, marketing or customer service? If so, you might have come across […]
What’s Your Account Balance?
Business accounts (i.e., clients) are an awful lot like bank accounts… You have to be mindful about how much you’re […]
What Is Microsoft Dynamics 365? [VIDEO]
Heard of Microsoft Dynamics 365 but aren’t quite sure what it is? Don’t worry–you’re not the only one who’s seeking […]
The Upper Management Scapegoat
I am a member of several project management and Agile user groups in the Indianapolis area, including the Central Indiana […]