Development

Technology Built Around You

From Low-Code/No-Code app development to Salesforce and Dynamics 365 implementations, we create tailored software that evolves with your business. We modernize what’s outdated, connect what’s fragmented, and build what’s missing … always with your objectives at the center. We are also tapping into AI as a crucial tool for businesses to remain competitive, improve efficiency, and deliver enhanced value to customers.

Custom Software Development

When you need something unique, we build it from the ground up. You get full flexibility and control, backed by our experience.

Power Platform & Microsoft CRM Solutions

We build solutions that streamline processes, improve customer engagement, and deliver actionable insights through custom apps, automated workflows, and robust CRM capabilities.

Salesforce Solutions

Our team customizes Salesforce to your business — improving sales pipelines, service delivery, and analytics. The result: scalable solutions that increase efficiency and drive measurable ROI.

System Integration

Through platforms such as SharePoint, we enable businesses to share data, automate processes and enhance customer service from anywhere with an internet connection.

Modernization

Old systems can slow you down. We connect and modernize your infrastructure so everything runs better, together.

Quality Assurance & Testing

Our testing process is hands-on and thorough. From automation to real-user scenarios, we ensure your technology is ready for the real world.

Explore our ready-made Development solutions

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Case Studies: Development

IDOE

Indiana Department of Education (IDOE) LVIS

CLIENT:

The Indiana Department of Education managing 60,000+ educator licenses annually.

CHALLENGE:

The outdated paper-based system caused long processing delays, high costs, data errors, and compliance challenges.

SOLUTION:

Modernized LVIS with LVIS360 on Microsoft Dynamics 365.
Launched a mobile-responsive external portal with Power Pages.
Integrated with Azure and introduced self-service tools for educators.

RESULTS:

Processing time reduced from 6 months to an average of 3.5 days.
71% of licenses completed in under 3 days, even during peak periods.
Over 50,000 applications processed in 2024.
11% increase in emergency permits processed (July 2024 vs. July 2023).
98% reduction in costs related to paper, printing, postage, and staffing.
Over $1M in savings through resource optimization.
Enhanced service quality, scalability, and future readiness for AI and analytics.

CaMSS

FSSA Care Manager Support System (CaMSS)

CLIENT:

The State of Indiana's Area Agencies on Aging, supporting 1,200 Care Managers.

CHALLENGE:

The 20-year-old legacy system was inefficient, decentralized, and created privacy concerns with poor visibility and inconsistent reporting.

SOLUTION:

Deployed CaMSS, a Microsoft Dynamics 365 CRM, to centralize care management.
Migrated 22 million records and delivered 100+ workflows.
Created real-time dashboards and distributed training materials to Care Managers.

RESULTS:

20 hours/month saved per Care Manager, translating to 288,000 cumulative hours annually.
Faster service delivery and improved client care.
Automated administrative tasks and transparent reporting.
Centralized access to client data for all 1,200 Care Managers.

Koorsen

Koorsen Intranet Transformation

CLIENT:

Koorsen Fire & Security with an outdated intranet system.

CHALLENGE:

The outdated intranet lacked governance, mobile accessibility, and integration with critical business systems.

SOLUTION:

Designed a scalable SharePoint intranet with modern navigation and permissions.
Automated site creation and enhanced mobile access.
Delivered governance framework, branding, and staff training.

RESULTS:

Modern, scalable intranet supporting future growth and system integrations.
Faster, consistent site creation with automated processes.
Improved search, navigation, and content organization for easier access.
Mobile-friendly design for efficient field technician access.
Enhanced data security and content governance.
Equipped staff with training and tools to self-manage post-launch.

IDVA

Indiana Department of Veterans Affairs

CLIENT:

The Indiana Department of Veterans Affairs supporting veterans and families.

CHALLENGE:

Disconnected, paper-based systems delayed services and hindered inter-agency coordination, especially during COVID-19.

SOLUTION:

Implemented a cloud-based Salesforce platform for streamlined workflows.
Automated communications and integrated Tableau dashboards.
Enabled online MFRF applications and built custom tools for community engagement.

RESULTS:

403 MFRF applications processed in 9 months ($1.18M requested; $182K awarded) with half the previous staff.
Configured dashboards enabling instant efficiency metrics viewing.
Reduced information retrieval from days to minutes.
Strengthened veteran suicide prevention through centralized data and coalition coordination.

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eimagine

8925 North Meridian Street
Suite 115
Indianapolis, IN 46260

317-577-9958
info@eimagine.com

eimagine is a full-service Indianapolis-based information technology consulting company founded in 1998. We strive to consistently exceed clients’ expectations and have a proven history of success with large-scale customers in both government and commercial industries.

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